Returns & Refunds Policy

Returns & Refunds Policy

At Calmur, we want you to feel confident when trying our products.

If you are unhappy with your order for any reason, please contact our customer support team and we'll do our best to help.

How to Request a Return

To start a return, please email:

support@calmur.co.uk

Please include:

  • Your order number
  • Your name
  • A brief description of the issue

Our team will review your request and provide instructions on the next steps.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can resolve the issue promptly.

Refunds

Approved refunds will be processed back to your original payment method.

Please note that it may take several business days for your bank or card provider to process the refund once issued.

Questions?

If you have any questions regarding returns, refunds, or your order, please contact:

support@calmur.co.uk